Hi. Since I got ntl digital installed over a month ago the Interactive hasnt been working and everytime I try it to check if its fixed yet (

) I get the IS001 error. I searched about for any information on it but theres nothing on here. live in Belfast if that helps.
Ive seen threads on here about interactive not working for another month or so but then there are threads about Eurovision interactive etc and I was wondering if mine is meant to be working? Cheers.