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doug · 16-05-2004, 21:34

I too have been having connections come and go since Thursday. Today (Sunday, there has been no service until late afternoon. I am connecting throug a TV set top box and the second staus lights start blinking or just goes out.

How do I report a fault? (Customer services goes home for the weekend!!)
Do NTL have a service status log available for public inspection?
Can I sue NTL for not delivering the service I signed up to? - how about a class action? I am getting really fedup with the service disappearing when I really NEED internet access.

16-05-2004, 21:34	#6
doug Awaiting Activation Join Date: May 2004 Posts: 5	Re: Intermittent connections in Manchester? I too have been having connections come and go since Thursday. Today (Sunday, there has been no service until late afternoon. I am connecting throug a TV set top box and the second staus lights start blinking or just goes out. How do I report a fault? (Customer services goes home for the weekend!!) Do NTL have a service status log available for public inspection? Can I sue NTL for not delivering the service I signed up to? - how about a class action? I am getting really fedup with the service disappearing when I really NEED internet access.