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Originally Posted by arcamalpha2004
Sorry Nikko, but ntl are the ones who have, unfairly, in my opinion increased the price of one level of their broadband, but to try and pacify people, they say "We will increase the speed"
Instead, why didnt they, turn to the customers and give them the choice?
Or just levy a £1 increase across the board.
If I had been a customer not taking 1mb I don't think I would be too upset over the price increase on 1mb, especially as I'd be getting more speed for the same money.
I think the supermarket analogy is a good one.
NTL are not giving you what you want, they are enforcing it, then wondering why people are turning their backs on them in droves, or cutting back on the products.
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Of course there is a choice - you have listed 2 options there! they can choose to pay a bit more and go a lot quicker - they could choose to pay a chunk less and go a bit slower, or indeed shop around.
Would an arbitary quid rise across all tiers have been a choice? Hardly.
Anyway I am not here to provoke an argument, we each have a viewpoint on it. The speeds & prices are there to be seen, and perceived values to the individual are there to be decided on.
I am content to pay less than a pound a week more to get a connection speed half as fast again, at a price/Kb that follows the more/cheaper model - each to their own!