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zodiac · 15-05-2004, 21:38

I lost my internet connection the other day thought it was my router but by- passed and still the same so rang tech support it was 9pm went through
re-new release still no joy then asked for my addy and said account susppended "why dont know you will have to ring cs tommorow" i was miffed as i am staff anyway rang next morning and told them no notes to say why i had been turned off but all back on now. I can only put it down to billing as my staff account changed from the 12th the day i lost service.

15-05-2004, 21:38	#6
zodiac Inactive Join Date: Feb 2004 Posts: 27	Re: NTL - New Billing system Problems I lost my internet connection the other day thought it was my router but by- passed and still the same so rang tech support it was 9pm went through re-new release still no joy then asked for my addy and said account susppended "why dont know you will have to ring cs tommorow" i was miffed as i am staff anyway rang next morning and told them no notes to say why i had been turned off but all back on now. I can only put it down to billing as my staff account changed from the 12th the day i lost service.