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Originally Posted by Chrysalis
just ran it again speeds are normal now, they are very on and off. Pem are you in nottingham because since you dont have problems yourself I am wondering if they just work better for local users.
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You join the network locally in LE* this routes to LE central which relays it to Nottingham which relays it to the backbone which routes via all sorts of unheard of places via dynamic switching - Pem's/my/your routing will be different despite us being not that far away.
Have you called TS? it sounds like a Local/UBR issue.