Originally Posted by monkeybreath

I am quite suprised by your post... my g/f is with metronet and i have to disagree with some of the things you have said.

She has never had any problems with the dns servers, if she did i assure you she would be moaning about it! Whenever i have tested the connection it is running at at least 500k (she is on the 512k service) and upload is always good too.

It is not unreasonable for them to charge you for the 3months because that is the mimimum term in the contract. From what you have said it does sound like a line problem, in which case it is BT's problem.

I haven't had to contact metronet at all, so can't comment on their customer services. As for your comments on maxing out the connection, the fact that metronet offer payg services suggests that it is designed for lighter users, if you max out the connection it will cost you more, and this is obvious when you sign up. If you are on the 1mb service, i don't think £32 is too much, and if it is the 512k connection this is charged at £23.99 maximum plus vat... so won't cost you more than £28 per month.

MB

EDIT: and for those of you that think i am always pro ntl, i am sticking up for someone else this time :pp