Well after my experience I am now very pro NTL. Free modem. No woories about watching the clock. Free maintanance no need to buy an expensive modem. I only jumped ship as we were having problems with slow connections since January but since I have changed my cache everything is running fine. Up until then the service had been great only had a few outages in 3 years of service. I think generally ADSL is a rip off compared to cable.