I decided to go for adsl as I was told it was better than cable. My chosen ISP was Metronet as I am a light user and thought it would save me money. Big Big mistake. I was charged a installation fee of an extortionate £70. I had the service for four days and the quality of line was poor. Customer services very poor. There are issues with there DNS servers which don't work very well too often, which means you can not surf most of the web. I believe many other customers have had the same problem. They will try and blame your operating system even when it is working fine as was proved. After 4 days I decided to cancel. Be warned they will still charge you £70 even if you can not connect to the service. On top of that they will still charge you for three months service even if you do not use. Even after cutting you off. They keep your debit cards on record and will debit your account even if you do not wish them to do so. It is not not cheap either compared to other ISPs it if you use the max out of the connection you end up paying over £32 a month which is well above other ISP's. If you do decide to cancel and join another ISP you will have to pay another ISP another connection charge unless they offer free installation. my advice if you can get cable in your area stick with that. ADSL is a total rip off especially from these guys. If anything goes wrong its pass the buck BT to ISP ISP to BT. Totally disappointed and £200 out of pocket for a service I don't have and have only used for 4 days. £200 pounds is a lot of money. Don't risk it.
Ntl seems like heaven now the grass is definately not greener on the otherside as I have found to my expense.
