Cable Forum - View Single Post - Cancelling NTL

zoombini · 14-05-2004, 09:16

Oh the fun I now have...

I have received a bill for the next month inits entirety.
Not till the 26th May when I get cut-off but from May 16th till the 15th June.
PLUS it also has a reconnection charge from when they cut me off (in error) AFTER I had been discussing it with them & the course of action was sorted out, when I rang up to get it recconnected I was told it was an error. AND there is nothing on there as a rebate for the service time not used.

And they think that I'm going to pay that... no chance.

Is anyone on here in charge of the Burnley accounts? I could do with a chat to someone I know here rather than a bod in CS who tells me its sorted & everything is fine then I get this happening again.

I cant wait to get rid of this companies poor service.

14-05-2004, 09:16	#33
zoombini Inactive Join Date: Jun 2003 Location: England Services: I no longer receive cable services, I blame the inept accounts dept for that. Posts: 3,731	Re: Cancelling NTL - letter wording help please? Oh the fun I now have... I have received a bill for the next month inits entirety. Not till the 26th May when I get cut-off but from May 16th till the 15th June. PLUS it also has a reconnection charge from when they cut me off (in error) AFTER I had been discussing it with them & the course of action was sorted out, when I rang up to get it recconnected I was told it was an error. AND there is nothing on there as a rebate for the service time not used. And they think that I'm going to pay that... no chance. Is anyone on here in charge of the Burnley accounts? I could do with a chat to someone I know here rather than a bod in CS who tells me its sorted & everything is fine then I get this happening again. I cant wait to get rid of this companies poor service.