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andygrif · 14-05-2004, 10:15

Thanks Jon...I was just hoping that someone might know what it was last night - in the lame hope that I might be able to watch TV....but alas....

Anyway phoned ntl this morning - they don't know what it means either(hmmm) anyway as their very helpful faults department is now only open in hours when I am not at home every weekday - they say I have to be infront of my box whilst they send a hit to it.

After a little protesting, they agreed to book an appointment for me tomorrow afternoon, which (she was very keen to tell me) I will be charged for if my box miraculously springs back into life after whatever codes they send to it today work.

Not overly impressed with the attitude, but the result was fine (let's see if it works)

14-05-2004, 10:15	#3
andygrif Inactive Join Date: Jul 2003 Posts: 2,820	Re: Er20? Thanks Jon...I was just hoping that someone might know what it was last night - in the lame hope that I might be able to watch TV....but alas.... Anyway phoned ntl this morning - they don't know what it means either(hmmm) anyway as their very helpful faults department is now only open in hours when I am not at home every weekday - they say I have to be infront of my box whilst they send a hit to it. After a little protesting, they agreed to book an appointment for me tomorrow afternoon, which (she was very keen to tell me) I will be charged for if my box miraculously springs back into life after whatever codes they send to it today work. Not overly impressed with the attitude, but the result was fine (let's see if it works)