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Re: Ntl/TW merger - what if...?
Just a thought, as an ex Nynex, ex CoCo, NTL customer....
Lets give a thought to the "front-line" staff from the call centres to installers to engineers. they are the guys (in the American sense.. sorry girls) who hold the company together and who I as a customer have dealings with. If TW and NTL do merge, lets hope that they get a good deal from it first.
I generally get a good service from NTL staff, lets hope any further changes look after them first. If they are happy, us customers will be too.
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