Re: Overdue! I Think Not!
Okay this has now been resolved!
Decided I was fed up trying to talk to people on the phone and getting no where. So I paid a visit to the Winnersh NTL office. Spoke to a human being face to face. Explained the situation and within 10 minutes it was all sorted without me having to pay anything. I have to say a big thumbs up to the Guy I spoke to for listening and understanding. Some of my faith in this company has been restored. Which is a good thing as I spend about £100 a month on their products.
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