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John S · 13-05-2004, 15:40

Hi Monkey breath I already posted my modem address last month but was sent a letter to phone which I did during the storm on Monday when the Net and TV wend down and it seemed like a good time.
The problem is not now its between 6pm and midnight when most users are online.
I am almost certainly on the Swanet proxy as I changed to the Belfast proxy last year but is was OK for a day then back to square one.
I tried the settings as suggested last month OK until the following day then back to square one.
An engineer came out last year and checked my modem and said it was OK when it took over a minute to load the NTL homepage, last night it took 2mins 45seconds, an hour later it was OK. I was on 150k now Im on 600k.
Its not my computer either as Ive got a notebook alongside and the performance is identical.
Ive got no complaints with CS or TS as recently Ive got through in less than 5 minutes and staff have been very helpful.
Im grateful to you for trying but at 7 tonight when it slows down and is all over the place again Ill try to believe its not NTL nor the Cwmbwrla UBR.

John S.

13-05-2004, 15:40	#28
John S Inactive Join Date: Apr 2004 Posts: 63	Re: 1mb going slower. Hi Monkey breath I already posted my modem address last month but was sent a letter to phone which I did during the storm on Monday when the Net and TV wend down and it seemed like a good time. The problem is not now its between 6pm and midnight when most users are online. I am almost certainly on the Swanet proxy as I changed to the Belfast proxy last year but is was OK for a day then back to square one. I tried the settings as suggested last month OK until the following day then back to square one. An engineer came out last year and checked my modem and said it was OK when it took over a minute to load the NTL homepage, last night it took 2mins 45seconds, an hour later it was OK. I was on 150k now Im on 600k. Its not my computer either as Ive got a notebook alongside and the performance is identical. Ive got no complaints with CS or TS as recently Ive got through in less than 5 minutes and staff have been very helpful. Im grateful to you for trying but at 7 tonight when it slows down and is all over the place again Ill try to believe its not NTL nor the Cwmbwrla UBR. John S.