[Stuart]

Just a little, thing, but has anyone who has reported problems in this thread (slow browsing etc.) actually *talked* to NTL about it? Oversubscribed UBRs are *one* possible reason for slow networking, badly configured proxies are another but there can be many reasons for the slow network.

If the problem is local to certain users, it is entirely possible that NTL may be unaware of it. If they are aware of the problem, they may or may not fix it. If they are not aware of the problem they will almost certainly not fix it.