[John S]

I upgraded from 150k to 600k when CS phoned me saying the first month would be free but they still charged me.
My homepage took 2 and a half minutes to load tonight.
I have been told on here that there are no problems with the Cwmbwrla UBR well that is hard to believe when my connection runs fast in the morning and takes 2 and a half minutes to load the homepage tonight.
I think the only way I am going to be convinced that its not NTL and my UBR is to go back to BT and let them have the £600+ a year of my hard earned cash instead.
BTW a friend in work has already dumped NTL on principle for direct debiting him an extra £20 for the free upgrade but I didnt hoping it would be worthwhile but the reverse is the case as its now slower than ever.
Im furious at NTL's treatment of its long term customers Ive been here for over 5 years hoping it would improve continually giving NTL the benefit of the doubt like a fool.


John S.