Quote:
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Originally Posted by Stuartbe
 to the site m8
I am afraid that you could not be more wrong !
We have no problems what so ever with users having anything against NTL. We respect there opinion. What we do have a problem with is members being insulted or belittled that do work for NTL and post in there own time.
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Now now guys (and girls) lets not get overheated about this....

to all...
It can be very frustrating talking to SOME of the NTL first line support people, we have all seen this time and time again.
I don't think Jamie meant to belittle those persons on this forum who give their time to help,(note the LOL at the end

) but judging from his dealings with tech support on this occasion, I can certainly understand the frustration involved.
Let not jump straight in and take offence - I'm sure we have all dealt with techs before, and come away thinking that we could do a better job than them (I know I have).
As to not being able to say bad things about NTL, I cannot agree at all - I have said some pretty nasty things about them on this forum (under its various names) and, as long as it is justified, have never had anyone get upset. (in fact I more often than not find even the NTL employees agreeing)
oh, and

to the site Jamie - at least I noticed the "LOL" at the end of your post