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Old 12-05-2004, 09:04   #522
Mauldor
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Join Date: Jan 2004
Location: Scunthorpe
Age: 58
Services: 50mbit, Base TV, Base Phone
Posts: 437
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Re: [merged] Price increase

Lets break this down - we have on offer a server of 3 speeds, for thos who can Get ADSL (and im guessing this is growing all the time i imagine) have a choice. Now the Average Person who is not well into computers does not know about P2P, News Servers and the like and they probably download or watch some Streaming Video - so im guessing they will be happy to go with either NTL 600 or even ADSL 512 sort of thing.


Now there is another bacth of users who know about such things as NewsServer, P2P and the like - or even getting Linux Distros - thats like 3-5 CD's per One. These Same people i am guessing have the 1mbit service or even the 2mbit ADSL sort of thing.

At the end of the Day though there is no enough choice on NTL as it goes to meet all the types of people out there - all three tiers all have a CAP for example - so in effect there is no POWER USER Service really. I agree that not everybody who has 1mbit service is like downloading 24/7.

Now here is my story - it wont shock you as its about right for NTL.
When the price increase came about - i was on that phone trying to cancel - the man on the other end said well - tell you what - Ill give you 1mbit for half price for 3 months. Sounded a good offer - so i stayed - i even wrote his name down somewhere. Now sure enough my Bill Came in - bugger me daft - full price - now there is a shock. I ring up NTL - who of course have no record of this but they 'claim' they will sort it. I still have the Bill and will ring up again to confirm - they say its half price for 3 months - then great, if not - they not getting the dosh - simple as that
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