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Re: O2 - This is funny!
I was with O2 (still have a Pay as you go sim card with them) on a contract, but left them for a couple of reasons.
First, the network around the Greenwich area (where I work and use my phone most of the time) changed from being excellent to being crap. When I reported this I was told it was possibly my phone (although the same phone was fine on T Mobile in that area).
Second, when I got the phone (Sony Ericsson T68i), I was told MMS was coming soon, and I ordered a phone with GPRS connection. I waited a few months for MMS, and when it was launched on O2, I ordered it. I was told (rudely) that I could not have GPRS and MMS on the same phone, which was odd as the other networks allowed that and O2's advertisements never said you couldn't.
Funnily enough, a couple of months later, I sold the t68i (I was looking to upgrade anyway), cancelled the contract (but bought a PayGo sim and transferred my old number to it), got a P800 on contract with Vodafone and have had no problems, and even have MMS and GPRS with both WAP and Web access.
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