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Stop It · 09-05-2004, 15:43

Neil, your statements are all forgetting one simple thing, all your lovely terms on pipex are subject to change, (just like ntl), within the next year, (im going to put a bet on this) ALL major adsl and cable providers will cap thier usage EDIT: I mean cap thier main services (as well as thier pitiful basic services) to about 1GB a day (or 15/30GB a month), BT and wanadoo are the first, and the rest will follow, the reason is obvious, profitability, the majority of people go nowhere near 1GB a day (and remember ntl do nothing to you if your usage isnt considered unacceptable), and the people who do are usually doing things they shouldnt.

Once the majority of ISP's see how well BT and wanadoo do with these caps, they will probably follow.

As for the service, well thats down to personal circumstance, when I got ntl installed, the engineer didnt check the power levels (bad move) took 2 days and 4 hours on the phone to get a resolution, but they were always polite (although they assumed i didnt have a clue, which was scary, im a pc technician and am used to talking through problems with people, not the other way around) and refunded my calls and gave me a month free.

Of course not everyone is so lucky, but not everyone gets **** either, so just because some people have bad experiences, dont assume everyone does.

09-05-2004, 15:43	#45
Stop It Inactive Join Date: Apr 2004 Location: Biggleswade Age: 42 Services: VM Vivid 200 VM XL TV & Sky Sports VM Phone Posts: 895	Re: A rod for my own back? Neil, your statements are all forgetting one simple thing, all your lovely terms on pipex are subject to change, (just like ntl), within the next year, (im going to put a bet on this) ALL major adsl and cable providers will cap thier usage EDIT: I mean cap thier main services (as well as thier pitiful basic services) to about 1GB a day (or 15/30GB a month), BT and wanadoo are the first, and the rest will follow, the reason is obvious, profitability, the majority of people go nowhere near 1GB a day (and remember ntl do nothing to you if your usage isnt considered unacceptable), and the people who do are usually doing things they shouldnt. Once the majority of ISP's see how well BT and wanadoo do with these caps, they will probably follow. As for the service, well thats down to personal circumstance, when I got ntl installed, the engineer didnt check the power levels (bad move) took 2 days and 4 hours on the phone to get a resolution, but they were always polite (although they assumed i didnt have a clue, which was scary, im a pc technician and am used to talking through problems with people, not the other way around) and refunded my calls and gave me a month free. Of course not everyone is so lucky, but not everyone gets **** either, so just because some people have bad experiences, dont assume everyone does.