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microbious · 09-05-2004, 03:24

Fed up- stafford-

I have had constant browsing problems and regular disconnects for the past 3 months, after many many phone calls to tech support and 2 new modems later the problems still persist it was finally recognised that there was a problem on the cable and not my pc or modem.

After my last phone call several hours ago i was told by tech support we won't send out an engineer if you have intermitent problems only if you are disconnected for any length of time goodbye.

I have no doubt that i will be moving isp as the lack of service from ntl is second to non this is a shame as i thought they were a good isp shows how you can be proved wrong

09-05-2004, 03:24	#23
microbious Inactive Join Date: May 2004 Location: The Void Posts: 5	Re: Fed up with continued disconnects Fed up- stafford- I have had constant browsing problems and regular disconnects for the past 3 months, after many many phone calls to tech support and 2 new modems later the problems still persist it was finally recognised that there was a problem on the cable and not my pc or modem. After my last phone call several hours ago i was told by tech support we won't send out an engineer if you have intermitent problems only if you are disconnected for any length of time goodbye. I have no doubt that i will be moving isp as the lack of service from ntl is second to non this is a shame as i thought they were a good isp shows how you can be proved wrong