Originally Posted by Mal

I know when I posted a thread praising ntl, Neil did the same thing as in this thread. I had the same problem again as the first this week and ntl sorted it out straight away no problem. Not all of the users are so against ntl regardless.

I know I haven't come to you for help, but I've seen that you were there before and that's what this site needs. Staff who can help. You are actually appreciated.