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Originally Posted by El Chalkino
I don't seem to be having much luck at the moment. At quite random intervals the sound keeps cutting off on the previously mentioned STB, the advice offered by CS, to reset the box every time it happens as they say it is not a fault 'according to their end.' I am waiting for a reply to my letter to the MD. Here we go again!
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What channels does it happen on? Does the sound return if you change channel? What STB model do you have? (look at the label on the bottom).