Quote:
Originally posted by hawkmoon
Apart from adding more channels NTL haven't really given me anything extra that I never had under CWCom.
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Well, I must confess, they have given me some things that I never got with C&W .....
Broken promises that BB / Intercative TV was 'coming soon'....over 2 years ago...........
A letter last year telling me I was being upgraded in November 2002 (CR3 / BB) ........ but we all know what happened...... what they still haven't given me (or anyone else for that matter) is a letter telling people it was a mistake and an apology for their mistake. The only way people know it was a mistake was through the forums or by phoning CS and asking what happened to the upgrade.
Just recently, dial-up email not working properly for around 3 weeks, and the service status page just directing you to the terms of service instead of reasons for problems and an estimated time of resolution..........
Increased prices.............
I am sure there is more.........
