Hi,
They came out this morning and fitted an RG11 and an RG6. The RG11 is split 3 ways (2x STB, 1x SACM) and the RG6 is on a barrel (1x STB). They said the installation was a joke and almost every connection wasnt right. So we now have excellent signal in the house on all items so im pleased about that

Top marks to the people which came out !!!
Unfortunately they did not have a spare STB on the van to exchange the 1000 im having problems with but they had a look and it says "tuning parameters corrupt" in the box logs. Does anyone know anything about this error, and if/how it can be got round? The box tends to freeze a lot.