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Old 06-05-2004, 13:43   #358
Neil
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Re: [Merged] NTL Increasing BB Speeds

Quote:
Originally Posted by Hell's Child
Yes, but is is not worthwhile as the price of the phone is bundled in with the DTV price. again, in ntl's defence, see above post, ntl do not make money out of DTV, what would be the point from a company perspective, of offering a service that doesn't generate money? It's pointless, which either means a)don't do DTV (not going to happen) or b) put the phone line in with it and bundle it in the price.
The 'point' (as with any business), would be to offer the (wage paying) customer a choice, rather than force the phone line on them because their other product doesn't make enough money (DTV)-How rude is that.

Customer A)-"I'd like to buy rent this Ford Fiesta please.
Salesperson-Ok, but you will also have to rent this other car too, as the Fiesta doesn't make us any income"


How daft does that sound?-But that is the same scenario that you are trying to justify, that ntl operate.

Quote:
Originally Posted by Hell's Child
If you were the boss, and be honest, what would you do? offer a non profitable service, or a profitable service?
I wouldn't offer a non profit making service-that's just bad business sense, & to force your customers into paying extra is just as poor.



Quote:
Originally Posted by Hell's Child
If it has been continually ignored, how did yoy get hold of this reply?
I did say Mick got a reply eventually.



Quote:
Originally Posted by Hell's Child
To be honest I think it would have been shot down whatever the response.
Not at all, I would not have 'shot it down' if the answers had been honest, upfront, & not tried to make a play on words.


Quote:
Originally Posted by Hell's Child
NTL BS... how can you say to me he isn't telling the truth based on fact's he's given? Ok, so if this is BS, and he came back with a non BS relpy, who's to say, if you didn't like what it said, that it wouldn't just be put down as ntl BS anyway? No matter what the reply, I knew the old NTL BS comments would come out, and I cannot see any relpy that ntl may send, treated in any other way. To this I'd expect you to say "but they only talk BS", if this is the case why waste time even discussing it?
Ok-you've read the reply from Goodland, & my points about it-do you think the reply was honest, open, & not at all trying to mislead?



Quote:
Originally Posted by Hell's Child
Thank you, at least is is acknowledged that some of us do a good job (haha myself included!!! )
Never duggested otherwise.



Quote:
Originally Posted by Hell's Child
Ok I agree but, but it's becoming more cap orientated than speed increase : good or bad? orientated.
All relevant IMO.
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