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Originally Posted by zoombini
Can someone answer a few queries I have about using the Pipex Solo 512 service after reading thier site info?
1) The modem, it says it has to be plugged into the master socket?
Will it run OK if I plug it into an extension lead that plugs into the master socket, via a splitter, 1 side going to the modem & the other side going through a filter to the other sockets around the house.
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Yes.
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2) This pages suggests to me that if I get the Solo 512 account I get a free domain name, is this so & if so does anyone know if that name gets registered to "me" & can I move it to another (like I-web) easily without cost?
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Not sure, never took them up on it, probably best to ring them.
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3) If the service turns out to be complete crap as Bifta would suggest (and others say its excellent) would I be within my rights to cancel & not pay the £58 charge they say you have to pay if cancelling within the 1st 12 months, because they have not provided a reasonable level of service etc & broken the contract?
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No, they'll automatically debit your credit/debit card or take it via Direct Debit, then, despite the complaint about their service, they'll completely ignore you and continue to bill you for a service you don't have (just like they're doing with me)
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4) What can you do on the webspace?
Can you use PHP/CGI/forums/etc any of the things that you cannot on NTL space?
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Probably best to ring them for this too, if they are offering a free domain name they might let you use at least Perl.
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5) The Pipex webspace, if I make a site on there are there any bandwith restrictions on that sites use?
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Again, give them a ring
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6) Is there a secret support number not given on the site, I want to try it occasionally?
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0845 077 8324, it's on the site (10 minute queue when I last looked)
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7) Whats the email addresses likely to end in?
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asdf01@dsl.pipex.com (for example)
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8) Are there any issues relating to Xbox use that I need to consider when choosing them?
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No idea
You're welcome, just a shame you're not considering a decent ISP