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Originally Posted by El Chalkino
<snip>And then I get an email addressed to my son who is 14! telling him of a direct debit for 2 months BB after being promised a free month. But why my son's email no on at CS seemed to know but his initial satrts with 'A' !!  Is SKY any better or will I have the samre problems or even worse, as CS keep telling me. 
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your son's email address must be set as the primary account