According to The Times (p51, compact edition) and BBC Online, NTL has made its first quarterly operating profit in 10 years of trading:
http://news.bbc.co.uk/1/hi/business/3686383.stm
Chief Executive Simon Duffy attributed the results to growth in the consumer business (the bit we use!), which was in turn "mostly driven by the improvement in the operating performance of the company, which has, for the past four or five quarters, been continuing to take out costs and accellerate the rate of growth." (Times)
So, discuss especially if you are one of the unfortunate 'costs' that has been 'taken out' of the business lately...