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GazzaB · 06-05-2004, 08:14

Hi myutopia,
Things have changed a lot in the last 5 years! Not saying things are perfect at NTL (This site shows it!) but they have got ALOT better and the focus has moved a lot from 'lets get people signed up and stuff customer care' to 'lets look after the customers we have and then new customers will automatically follow'
I must also say that most of the time NTL have treated me quite well as an employee as well (even though I might be redundant in a few months time!)

Who's to say your experience with another provider is going to be any better than if you stayed with NTL???

06-05-2004, 08:14	#14
GazzaB Inactive Join Date: Jun 2003 Location: Nottingham Services: O2 ADSL Broadband with BT line and Freesat from Sky Posts: 175	Re: A rod for my own back? Hi myutopia, Things have changed a lot in the last 5 years! Not saying things are perfect at NTL (This site shows it!) but they have got ALOT better and the focus has moved a lot from 'lets get people signed up and stuff customer care' to 'lets look after the customers we have and then new customers will automatically follow' I must also say that most of the time NTL have treated me quite well as an employee as well (even though I might be redundant in a few months time!) Who's to say your experience with another provider is going to be any better than if you stayed with NTL???