I was told to write to the MD but was told he would not make any difference, and there was no blackmail involved in offereing me £10 per month, as this was a 'fault based' offer? When I mentioned the upcomming price increases in my case £5 with the BB and the TV I was told well £5 was better than nothing! A letter from A Customer Relatons Manager called Zoe Ackland arrrived today thanking me for agreeing to stay with NTL (I must have dreamt that one) I then get an email addressed to my son who is 14! telling him of a direct debit for 2 months BB after being promised a free month! But why my son's email. no one at CS seemed to know, but his initial starts with 'A' !!
Is SKY any better or will I have the same problems or even worse, as CS keep telling me.
What on earth is going on? Is there a forum for SKY customers so I can at least see if they have the same problems too!