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Originally Posted by scastle
When Connex South Eastern ran our local franchise, they announced they had done a survey and found that people wanted them to redesign the Networker 465 carriages with fewer seats so more people could stand
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I have to wonder exactly how that survey was phrased to get that result!
I wonder if they used Dogbert's consultancy agency...?
"Would you like us to put electrodes on your genitals or would you prefer to say that carriages should have fewer seats...?"
Of course the idea that they might put on *more coaches* probably never crossed their minds...!!!