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lemarsh · 05-05-2004, 23:50

After much sole searching, I ditched NTL TV & Telephone in december, in exchange for SKY+, and a second SKY Digibox upstairs.

Must say that the engineer from Sky was significantly better than NTL, with neat cabling, and cleaning up as they went. Obviously, this will vary between one engineer & another, but I had to call out NTL 4 times to sort out cabling/faults went they installed by Stand Alone Cable Modem.

Channels are generally the same, but there are a few 'minor' ones that I watch - e.g. Motors TV which shows Champ Cars this year.

Customer services from NTL are nearly always very inefficient, and they never seem to return calls when they promise to. I have only needed to contact Sky twice, and both times they were excellent.

However, the best part is Sky+. Able to record 2 digital channels at the same time (or watch & record another). Great when you have little children (or wifes) who hog the telly. Also, very useful is the 'delay' recording. This allows you to 'rewind live telly' - again great for footie matches when you want to re-look goals etc. Finally, you can record a programme (2 weeks in advance, and also series link, so all eastenders are tapes for example), and start watching it debfore it finishes.

However, for Broadband, must say that NTL is still unbeatable, especially given the new speeds. If only they would get SPAM, Email & News sorted.

05-05-2004, 23:50	#42
lemarsh Inactive Join Date: Nov 2003 Location: Surrey Age: 59 Posts: 510	Re: Why ntl and not sky? After much sole searching, I ditched NTL TV & Telephone in december, in exchange for SKY+, and a second SKY Digibox upstairs. Must say that the engineer from Sky was significantly better than NTL, with neat cabling, and cleaning up as they went. Obviously, this will vary between one engineer & another, but I had to call out NTL 4 times to sort out cabling/faults went they installed by Stand Alone Cable Modem. Channels are generally the same, but there are a few 'minor' ones that I watch - e.g. Motors TV which shows Champ Cars this year. Customer services from NTL are nearly always very inefficient, and they never seem to return calls when they promise to. I have only needed to contact Sky twice, and both times they were excellent. However, the best part is Sky+. Able to record 2 digital channels at the same time (or watch & record another). Great when you have little children (or wifes) who hog the telly. Also, very useful is the 'delay' recording. This allows you to 'rewind live telly' - again great for footie matches when you want to re-look goals etc. Finally, you can record a programme (2 weeks in advance, and also series link, so all eastenders are tapes for example), and start watching it debfore it finishes. However, for Broadband, must say that NTL is still unbeatable, especially given the new speeds. If only they would get SPAM, Email & News sorted.