Cable forum have received a response from ntl's Bill Goodland tonight. I asked ntl last week when the new speed increases were announced that would there be a review on the 1GB cap limit at least for the 1.5MB speed tier.
Bill Goodland had this to say:-
Quote:
Dear Mick,
Thanks for writing. Aizad has asked me to reply to you on his behalf. Many apologies for not getting back to you sooner - I hope you'll understand that we do get a fair amount of correspondence and it can take time to respond to each letter.
I'm glad that the visitors to the cableforum website are pleased with our planned speed increase. This is the third time we've increased customers' speeds (you may recall we increased our 128k service to 150k and our 512k service to 600k), underlining the good value of cable broadband.
At this point I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t intend to increase our guidance on data usage †“ which is 1gb/day (although as Iâ₠¬ÃƒÆ’¢â€žÂ¢ve frequently said before, we wonââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t contact customers who download more than this occasionally). We only contact continuous, very heavy downloaders who are likely to impact network performance †“ and in those cases ask customers to moderate their use.ââ‚ ¬Ã¢â€žÂ¢
On the subject of data downloading †“ you may also have seen that many other ISPs have now introduced not just guidelines, but strict caps on data use. BT, Freeserve/Wanadoo, Telewest, Virgin and Tiscali are all now offering capped services, with others likely to follow.
I hope this is useful information.
Kind regards,
Bill Goodland
Director, Internet.
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