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Originally Posted by ianathuth
Sorry for the delay in replying properly but I was rather engrossed in the Chelsea match.
You do NOT require a Sky engineer to come out, and never have had, to activate a box bought on ebay or to marry a viewing card to the box.
The "new" box will work WITHOUT a viewing card to receive all FTA channels.
If you have to marry a viewing card with the box you can do this via the installation menu (Services, 4 0 1 select 6 ). If you have a problem with getting a card to work then just ring Sky and they will sort it for you, no problem.
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So it was perhaps a mistake, as opposed to 'BS' as you described it Ian?