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Originally Posted by random_username
hi
I understand that the new cable speeds and pricing come into effect on the 1st of June.
my billing cycle runs from the 16th to the 16th of each month.
do I have to give a months notice to downgrade to the (then) 750k service and if so what date would be optimal for me to do so ?
like many users, I'd like to have 1.5mbps for a month (because it's there and I can) but downgreade to the 750k thereafter because
I don't need 1.5mbps all the time.
finally, if I did want to re-upgrade to 1.5mbps is there a minimum period I have to ahve the service for ?
thanks for reading
random
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Hi random,
The price change is effective June 1st, however the speed increases won't take effect til 'late summer' - that's a precise as ntl can be at the moment.
If you wish to downgrade/upgrade you will have to keep down/upgraded service for a minumum of 30 days...)
HTH
editbeaten to it....