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Old 05-05-2004, 10:27   #66
ackees
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Join Date: May 2004
Posts: 18
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Re: NTL worse than BT

You are wrong ianathuth, as mentioned above it is a common loan shark trick to raise prices dramatically after you have got the customer. The initial offer was that because it was cable and they were not paying leases to BT they could give customers free internet with a 2hour limit, it was not marketed as a †˜limited offerââ‚ÆšÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢, it was marketed as a long term offer.
Take the broadband offer, free for a period of time then you pay the full price, nice and clear you know exactly what you will be paying after the introductory period.
Thatââ‚ ¬Ã¢â€žÂ¢s not how the original dial up offer was, it was clearly †˜if you come over to us we will give you free dial upâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢
Now everyone understands that nothing remains free forever so when Ntl started charging it was not a problem. But with their recent price hikes it now looks like they tricked customers.
If they had initially come out and said: †˜our prices will end up about the same as BT or even moreâ₠¬Ã¢â€žÂ¢ (and if they keep going like this they will be more than BT) no one would have bothered making the switch.
They attracted customers under false pretences.
I would like someone from Ntl to step forward and give some clarity on the future, particularly on price rises.
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