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Re: NTL worse than BT
If Ntl are raising their prices to force people onto the more expensive broadband that is a disgraceful policy.
Does this then mean that Ntl will discontinue dial up? Also once you are on broadband whatâ₠¬Ã¢â€žÂ¢s to stop them from raising prices to force you up to the more expensive options?
Ntl were a good company but they seem to be slipping, to raise prices by 25% shows a disregard for customers.
If they had said something like:
Standard dial up £10 two hour cut off
Extended dial up £12.50 4 hours before cut off or something then customers would have a choice and feel that the company was offering something useful for the price hike.
If there were others on the Ntl network then Ntl may say next year prices will rise by 50% but another company on the network could hold prices down then you would have some kind of choice.
With these price rises I think people are loosing trust in Ntl, it becomes scary to go to broadband on Ntl, they could just raise their prices by 100% and you would have no choice but to switch. If Ntl are moving over to the business end of the market and do not value the domestic end where profits are less they must say so, so we know where we are. I do not want to wast time playing silly games with marketing and cleaver pricing tricks.
I am an old fashioned customer I prefer to go with a company that is trustworthy and get on with life, Looking around each month for the best deals doesnââ‚ÆšÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t suit me.
I am loosing trust with Ntl, I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t know what kind of wild price rise they might do next.
Broadband for £15 sounds attractive, also 3 hours before cut off sounds good too.
Is there someone from Ntl around here? Can someone from Ntl step forward and answer some points?
I need some assurances about the future on Ntl, also can they offer more options?
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