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Originally Posted by georgepomone
Hi All,
I remember that BT took their phone back through the post in a Jiffy bag. Surely that would be cost effective.Anything like that would be better than all this gear going astray.I have a set top box here that they swopped over and forgot to take and can't be bothered to pick up.
George.
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The reason NTL don't take the cable modems back is because the cost of recovery, testing/reconditioning would far outweight the £20 cost of the modem itself. It's cost effective, even if it doesn't seem that way at first..
The digi STB's are expensive and usually are recovered, to replace them it costs £215 or so