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Originally Posted by Russ D
edit - so it does...I've installed DVDidle but WMP still won't accept the DVD 
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Do you use a 5.1 speaker system or soundcard?
If so then forget about WMP9 - I used to use that until I realised that my DVDs were only running in stereo sound!
Configure PowerDVD to use SPDIF because then the signal will be passed to your soundcard for mixing and will sound much better.
Does it work in PowerDVD BTW?
EDIT: Russ, it does that if you do not have the hardware or software decoder installed.
Is PowerDVD (software decoder) installed correctly?