[narbin]

Thanks for the replies everyone. I am still looking into it, but I will definitely take on board the comments about the need for a phone line.

New channels / Lack of channels - I am primarily interested in Digital TV for the choice of Music Channels and Sky seriously outdoes ntl in this area. As regards waiting, it would be more acceptable if ntl told us how long we might be waiting. I remember it taking a good 18 months to get the newer MTV channels up and running.

Customer Service / Picture - My parents have never had any trouble with Sky digital since they had it installed several years ago. ntl have serious customer service issues (probably the worst company I have EVER dealt with) which need to be sorted out.

Multistart Movies - As far as I know, Sky have multistart movies on some of their non PPV channels now. Considering that I always miss the first 5 mins, this would be great.

Analogue feed - When my set top box was fixed, the engineer told me that I couldn't get terrestrial TV any more and that there was no way that I could. He also disconnected my audio leads and didn't tell me that there were no sockets on the back of the replacement box. Thanks....

Teletext - You shouldn't knock teletext. Although I am a bit of a technojunkie, I still think that it is the quickest, simplest way to get local information - no need to boot up the PC or go to the study, it's there on the TV in front of you. Interactive can take several minutes to get to the right page (wait for it to start, choose an option, watch an advert, choose an option, choose an option, reboot the box, etc.) but, with Teletext, key page "XXX" and it's there within a few seconds. Try to find local travel news (invaluable in my job) in a few seconds on ntl interactive.