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Re: NTL worse than BT
Telephone networks are not the same as bread, but yes if the bread leaps in price there would have to be some improvement, like a switch to organic flour for example. What do you think would happen if a bread supplier in a certain district decided to raise prices and then said †˜If you donââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t like it you can go and get bread elsewhereââ‚ ¬â„¢? Especially if there was not enough competition in the bread baking industry.
The whole argument that if you donââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t like it you can go to BT is exactly the issue. It is totally disgraceful to tout yourself as a †˜good alternativeââ ¡Ã‚¬Ã¢â€žÂ¢ entice people over to your service and once they are trapped with emails, phone numbers etc all locked then offer a worse service because you well know of the difficulties of switching. Switching services back and forth as suppliers drop their services and value for money is not the answer, the answer is tight regulations that prevent companies from playing fast and loose with customers.
This had to be done with BT and it looks like we are reaching a point where companies like Ntl need tighter control on the services they provide and the prices they charge. Currently there is nothing from stopping NTL from saying "Our basic broadband service will increase in price from £17.50 to £30 and it is still better value thanââ‚ ¬Ã‚¦Ã¢â ‚¬ÂÂÂ
From their record on dial up I am willing to bet that NTL will do something like this.
They know once they have you it is awkward for you to change, the difference between BT broadband and NTL will shrink (perhaps down to only £0.50 difference).
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