[ackees]

Itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s very simple. NTL send out letters saying they are going to raise prices by 25%+ and that we still have a good deal because BT is even more expensive. I do some research and find that it is not quite so simple, there are other services on the BT network that are cheaper of offer better options for dial in like no max time cut off, so I feel I am being hoodwinked by NTL. I also believe that if you raise prices you should offer a better service. The 2 hour cut out has been there for many years in fact. While prices have increased there has been no improvement of this facility.
And I am not interested in broadband, I also believe that NTL will eventually treat the broadband customers the same as the dial in customers in the end. Since NTL took over services have become steadily worse over the years.