Thanks Monkey.
I have just spoken with Tech Support. They tell me there is a problem and it all stems from the ongoing problem they are aware of .... thats the one thats been ongoing for four months.
They have no idea of when it will be fixed
My internet is now unsable, where pages took a few minutes to load they now just time out.
I ran one of those test things .... see below
Test 12: Packet loss en route to a UK server
Ideally, you should get a result of around 0 % (lower is better)
linx.co.uk: 22 %
vantage.myby.co.uk: 26 %
An unacceptable level of packet loss has been detected which should be investigated.
Test 13: Packet loss en route to a European server
Ideally, you should get a result of around 0 % (lower is better)
univie.ac.at: 8 %
free.fr: 14 %
An unacceptable level of packet loss has been detected which should be investigated.
Test 14: Packet loss en route to an east-coast USA server
Ideally, you should get a result of around 0 % (lower is better)
redhat.dsi.internet2.edu: 28 %
mirror.nocservices.com: 16 %
An unacceptable level of packet loss has been detected which should be investigated.