I personaly cant speak highly enough of dell, they are so friendly and efficent I almost couldn't beleve it. I spent a long time making sure I got the best PC for the money.
The computer is well built, made with top quality components, and their customer service is second to none IMHO. They can be a little bit more expencive than the others but you get what you pay for.
Dell could show most companys a thing or two about how to run a fast efficent service.
Keep it up Dell