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Originally Posted by andrew_wallasey
Yer but most people say that customer service (I.e. people on the phone) are rubbish but I don't agree thats what I meant. Apart from the odd one they have always been able to sort everything out for me.
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Sorry, I don't agree.
To me, service is service-period.
I'm not interested in whether they work for XYZ Limited or not, at the end of the day they are representing a company that I pay money to, & I expect good service.