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Skaven · 01-05-2004, 15:50

I have this ongoing problem with aspect ratio since the upgrade, also friends in Stevenage have the same problem. I am in Letchworth/Hitchin area with two 4001NC boxes and have had this problem on both boxes at the same time since the upgrade, prior to this I didnt have a problem.

Both boxes set to 16/9 Widescreen, one Sony Wega and one standard 4:3 Hitatchi TV

What happens is maybe once or twice a week overnight I come down in the morning to see most channels have black borders to the left and right, both boxes are always set to 16/9 ratio. If I leave them for a few days the rectify themselves or I can fix it by going into the visual settings going to 4/3 and then back to 16/9 again. When this happens some channels the program will have black borders to the left and right of the picture and when the commercials come on it will change to 16/9 for all the adverts and then when the program comes back again you can see it shrink again. It was like this on ITV1 London this morning on GMTV. List of some channels affected

Channel: Black borders

ITV1 In program
C4 all the time
c5 no problem
Smash Hits all the time
QVC all the time
Remaining music channels all the time
ITV2 in program
Buy NTL all the time
BBC News 24 no problem
BBC Three No problem
BBC Four No problem
BBC Parliament No Problem
e4 Plus 1 No Problem
CBBC No Problem
Cbeebies No Problem
BidupTV No Problem
Sky Movies 1 no problem
Sky movies 2 all the time
3 all the time
Movies 4 no problem
movies 5 no problem
movies 6 no problem
movies 7 no problem
movies 8 no problem
movies 9 no problem
remaining movie SKY channels and Filmfour no problem

I wont list the rest, but that the general problem: info from the boxes if its any help

AGC Signal Level 73
SNR 36.0 db
pre RS errors: 0.0e+00 per 0.5s
Post " " 0.0e+00 per 0.5
AGC Signal level: 73
Return power: 53dbmV

Im getting continous streams of code 166 lost IB lock every one minute with the occasional lost oob lock.

Any ideas, as I have an eng booked again for next week and realy not sure what he is going to do,

Thanks in advance

01-05-2004, 15:50	#1
Skaven Inactive Join Date: Dec 2003 Location: Letchworth Garden City Age: 54 Posts: 19	Aspect Ratio Problems I have this ongoing problem with aspect ratio since the upgrade, also friends in Stevenage have the same problem. I am in Letchworth/Hitchin area with two 4001NC boxes and have had this problem on both boxes at the same time since the upgrade, prior to this I didnt have a problem. Both boxes set to 16/9 Widescreen, one Sony Wega and one standard 4:3 Hitatchi TV What happens is maybe once or twice a week overnight I come down in the morning to see most channels have black borders to the left and right, both boxes are always set to 16/9 ratio. If I leave them for a few days the rectify themselves or I can fix it by going into the visual settings going to 4/3 and then back to 16/9 again. When this happens some channels the program will have black borders to the left and right of the picture and when the commercials come on it will change to 16/9 for all the adverts and then when the program comes back again you can see it shrink again. It was like this on ITV1 London this morning on GMTV. List of some channels affected Channel: Black borders ITV1 In program C4 all the time c5 no problem Smash Hits all the time QVC all the time Remaining music channels all the time ITV2 in program Buy NTL all the time BBC News 24 no problem BBC Three No problem BBC Four No problem BBC Parliament No Problem e4 Plus 1 No Problem CBBC No Problem Cbeebies No Problem BidupTV No Problem Sky Movies 1 no problem Sky movies 2 all the time 3 all the time Movies 4 no problem movies 5 no problem movies 6 no problem movies 7 no problem movies 8 no problem movies 9 no problem remaining movie SKY channels and Filmfour no problem I wont list the rest, but that the general problem: info from the boxes if its any help AGC Signal Level 73 SNR 36.0 db pre RS errors: 0.0e+00 per 0.5s Post " " 0.0e+00 per 0.5 AGC Signal level: 73 Return power: 53dbmV Im getting continous streams of code 166 lost IB lock every one minute with the occasional lost oob lock. Any ideas, as I have an eng booked again for next week and realy not sure what he is going to do, Thanks in advance