|
help-upstream problems
i moved my cable modem a while ago. i cut connector of end of existing cable, shortened cable then was able to make a rough job (not tidy) of just slipping connector back on cable and keeping the cable stuck in connector with the help of an elastic band. that worked fine. no probs.
i went to maplins and got a replacment connector coz i wanted 2 make a neat job of it. i cut cable again so i could new connector on neatly. booted up modem all worked fine. however recently ive been having probs with my upload. i send a 600mb iso 2 a friend in usa via ftp or dcc on mirc and the file arrives but is corrupt. when the file he has is compared 2 the original file (with the help of par/par2 files) he has parts of the file missing. ive sent the file 2 another friend and he's had same problem so it must be something in my upload.
i upload a file 2 my ftp and downloaded it and it was corrupt. first steps i took was to take new connector off and check that the wires round edge of cable arent touching the wire in the middle i.e. positve touching negative and as far as i can see they arent. i put connector on and ive uploaded a file again and its slightly better but still serious problems.
i guess im gonna have 2 ring ntl. what is best to do? tell them i just got upload problems or admit that i changed connector. will engineer notice/will he be kind and let me off and just fix it 4 me. will ntl charge me 2 come out and fix this.
|