Originally Posted by Bifta

Did they get the usual "it's not a problem on our network" ... I had that, I even sent the pings to www.pipex.com with over 75% packet loss .. they blamed my equipment, I borrowed a known working router and connected via an ethernet cable instead of wirelessly, same problem, they again said it wasn't a problem on their network and asked to repeat speed tests (which showed an average of 200K on a 1 meg connection), they then said "we can't guarantee a connection to a server", I then migrated to Nildram, every single problem disappeared ... funny that.