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Originally Posted by Proppinupthebar
Mines slower by approx 20kb/s than my original BT.
One colleague was without connection for an entire month after they somehow connected his adsl account with another BT telephone number (6 months after he'd got the ADSL service), he was offered 6 weeks connection compensation (including the 4 weeks he was disconnected!) He cancelled after his full 12 months with a very graceful letter!
The second colleague was connected, and spent 30 minutes online before he was disconnected. He was informed there was an issue and demanded his money back due to the estimated time of connection and how rude the person was who initially took his complaint call. He's now with Tiscali.
Nildram is the provider of choice at the moment.
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Did they get the usual "it's not a problem on our network" ... I had that, I even sent the pings to
www.pipex.com with over 75% packet loss .. they blamed my equipment, I borrowed a known working router and connected via an ethernet cable instead of wirelessly, same problem, they again said it wasn't a problem on their network and asked to repeat speed tests (which showed an average of 200K on a 1 meg connection), they then said "we can't guarantee a connection to a server", I then migrated to Nildram, every single problem disappeared ... funny that.