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Originally Posted by Richard M
I just signed up for a BT line (got installed on Monday) and Nildram ADSL (dsl500) and am pleased to say that the service I've received so far puts NTL in the shade.
Sure it costs a bit more to start with but for my money I get a ADSL modem/4 port router (which will do until I buy one with a firewall), which is fully managed by them and a static IP with a choice of buying more.
The only problem I've had so far is that the websites for Plusnet and Nildram do not seem to accept Solo debit cards.
After trying to decide between those two, I went for Nildram due to the static IP option.
BT too, have been good - my install was booked for the 28th but I got a text message to my mobile phone on the 26th saying that an engineer didn't need to visit and that my phone line had been activated.
The sales girl for BT was also excellent and covered everything, making sure I was entirely happy with everything.
So far, so good.  |
I'm on the 1 meg Nildram service, due to upgrade to 2 meg in 3 days time, I can't fault it, excellent customer service, great technical support open 24x7, all the technical problems I had with Pipex have gone and no migration fee.